Privacy Policy

Last updated: 12/06/2026

Kenmore Contractors Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us through the website.

1. Who we are

This website is operated by Kenmore Contractors Ltd.

Company: Kenmore Contractors Ltd
Address: Unit C, 3 Regal Way, Watford, Hertfordshire, WD24 4YJ
Email: info@kenmorecontractors.co.uk
Telephone: 01923 250222

For any questions about this Privacy Policy or how we use personal information, please contact us using the details above.

2. What information we collect

We may collect the following information when you use our website or contact us:

• your name

• your email address

• your phone number

• your company name

• your message or enquiry details

• basic technical information, such as your IP address, browser type, device type and how you use the website

We only collect information that is needed to respond to enquiries, manage our website and provide our services.

3. How we collect information

We collect personal information when:

• you fill in a contact form

• you email us

• you call us

• you use our website

Some technical information may also be collected automatically through cookies or similar technologies.

4. How we use your information

We use your information to:

• respond to your enquiry

• provide information about our services

• manage our relationship with you

• improve our website

• keep our website secure

• meet our legal and business obligations

We do not sell your personal information.

5. Our lawful basis for using your information

We use personal information where we have a lawful basis to do so. This may include:

• Consent, where you have agreed to us using your information

• Contract, where we need the information to provide a service or respond before entering into a contract

• Legal obligation, where we need to comply with the law

• Legitimate interests, where we use information to run and improve our business, respond to enquiries and keep our website secure

6. Who we share your information with

We may share your information with trusted third parties where necessary, such as:

• website hosting providers

• email and IT service providers

• analytics providers

• professional advisers

• legal or regulatory authorities, where required

We only share information where it is necessary and appropriate.

7. How long we keep your information

We only keep personal information for as long as necessary.

Enquiry information is usually kept for as long as needed to deal with the enquiry and for a reasonable period afterwards for business records.

If we are required to keep information for legal, accounting or regulatory reasons, we may keep it for longer.

8. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website or online service can be completely secure.

9. Your rights

You have rights over your personal information. These may include the right to:

• ask for a copy of the personal information we hold about you

• ask us to correct inaccurate information

• ask us to delete your information

• ask us to restrict how we use your information

• object to how we use your information

• withdraw consent, where we rely on consent

• complain to the Information Commissioner’s Office

To exercise your rights, please contact us using the details above.

You can also contact the Information Commissioner’s Office at www.ico.org.uk.

10. Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

Cookies Policy

Last updated: [Add date]

This Cookies Policy explains how Kenmore Contractors Ltd uses cookies on this website.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They help websites work properly, improve performance and understand how people use the site.

2. How we use cookies

We may use cookies to:

• make the website work properly

• remember basic settings

• understand how visitors use the website

• improve the website

• keep the website secure

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for the website to work. They cannot usually be switched off.

Analytics cookies

These cookies help us understand how people use the website, such as which pages are visited and how users move around the site.

We only use analytics cookies where consent is required and you have accepted them.

Functionality cookies

These cookies help the website remember choices you make, such as settings or preferences.

4. Third party cookies

Some cookies may be set by third party services used on our website, such as analytics, maps, videos or embedded content.

These third parties may collect information about your use of the website in line with their own privacy policies.

5. Managing cookies

You can manage or delete cookies through your browser settings.

You may also be asked to accept or reject non essential cookies when you first visit the website.

If you block some cookies, parts of the website may not work as expected.

6. Changes to this Cookies Policy

We may update this Cookies Policy from time to time. The latest version will always be available on this website.